Privacy Policy
1. Information We Collect
We collect sender and receiver names, contact details, addresses and shipment contents descriptions solely to process and deliver your shipments.
2. Public Tracking Privacy
Our public tracking page shows only masked names, cities and shipment status. Full addresses, phone numbers, identity numbers and internal notes are never displayed publicly.
3. Use of Information
Your information is used for booking, delivery, customs processing, customer support and legally required record keeping. We do not sell personal data.
4. Data Security
Access to customer data is restricted to authorized staff through role-based permissions, and all important actions are recorded in tamper-resistant audit logs.
5. Data Retention
Shipment records are retained as required by applicable transport and tax regulations, after which they are archived or securely disposed of.
6. Your Rights
You may request access, correction or deletion of your personal data by contacting us at info@btcargo.example.